Service Update Summer 2016– Jo Burrows

Service Update Summer 2016 – Jo Burrows

In Somerset Stephen Bennett-Troake has joined the team as full time office manager, this is welcome news to all in the Somerset office, especially our great referral team, Lorraine and Cathy. I would like to thank them in recognition of the work and effort they have put in, particularly whilst they have been without an office manager and whilst Lorraine has been supporting Cathy during her induction phase. Thank you ladies.

Referrals have been steady, but we want to get the Swan Advocacy message out there in Somerset to more vulnerable people who would benefit from Advocacy support. The senior management team is in the process of undertaking a joint engagement plan across the county. This also hopes to raise awareness of the benefits of Advocacy, the types of advocacy that we provide, our eligibility criteria and how to refer to our service.

In Wiltshire, Myra Orr, Swan’s Forces’ Project lead, is retiring from the organisation after 8 years.  She has been a dedicated volunteer at Swan, working on some intricate non instructed advocacy and Mental Health cases and has supported numerous armed forces personnel and their families through various complex issues. Myra will be missed, a big thank you for all of your hard work and dedication to Swan.

Lastly, from a personal perspective, I want to say a heartfelt thank you to Teresa Wells, our CEO, who is leaving to go to pastures new on the 13th July. You have been my manager, my mentor, my role model and my friend, and I will miss you dreadfully. Love and best wishes for the next phase of your life x.

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