Somerset

Our work in Somerset

Our specialised advocacy service will enable some of the most disadvantaged residents of Somerset  to make their own decisions and be in control of their own lives. We have a range of advocates with specialist knowledge, skills and expertise to help people who are struggling, to give them a voice.

We have a dedicated office in Taunton and  launched our new service in May 2015.

 

 

Below are the  statutory services we provide in Somerset
Independent Mental Health Advocacy (IMHA)

Our advocates are specialists who are trained to work within the Mental Health Act 1983 and are completely independent of any person or other service that are involved with the persons treatment of care

 

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Independent Mental Capacity Advocacy (IMCA)

Our advocates are there to make sure that vulnerable adults, who lack the ability to make important decisions and do not have any family or friends to help them, have someone that can make sure that their wishes and feelings are taken into account when other people are making decisions about them

Care Act Advocacy

With the changes in the Care Act 2014 we provide statutory advocacy that supports people who would otherwise:  

1) Experience substantial difficulty in being fully involved in assessment, care and support planning, review and safeguarding process.

2) Have no one else who is appropriate to support and represent their wishes.

 

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Generic Advocacy

Advocacy for adults aged 18 and over, that is not required under the Care Act. This will include people from all  groups, including carers and will be time-limited and issue-based 

To qualify for this service you must meet our criteria.

 

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Independent Health Complaints Advocacy

Our advocates provide statutory, independent NHS complaints advocacy supporting people who want to make a formal complaint using the NHS Complaints Procedure. This can be about any aspect of NHS-funded healthcare and can include issues such as poor treatment or service.

If you have a complaint about the NHS, you can download this NHS self-help toolkit or contact us for guidance and information.

Paid Representation

This is the appointment of a Relevant Person’s Representative  (RPR) when there is no available person to represent the individual deprived of their liberty.  The role of the paid RPR is to maintain contact with the individual, and to represent  and support the individual  in matters relating to, or connected with, the deprivation of liberty.

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Other services we provide in the county
Dementia Advocacy Service

The Dementia Advocacy Service works with people with memory loss and in the early stages of dementia to create a ‘Living well plan’. The service will also support people in the later stages of their illness to ensure their views and wishes are acted upon – keeping them in control when they are no longer in a position to express their wishes

 

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 To learn about our Dementia advocacy service click HERE  

To download our Living Well Plan click HERE

Regional Help

If you think that you may need our help but are not sure you qualify then you can either:

Call us on 03333 44 7928

Or

Email somerset@swanadvocacy.org.uk