South Gloucestershire

Changing Lives in South Gloucestershire

Our newest service, launched in 2017, offers a full range of statutory and generic advocacy provision to the residents of South Gloucestershire.  For more information, and to download our South Gloucestershire referral forms, please select from the following advocacy types:

Victim Advocacy and Support

From April 2019 we will be delivering an enhanced advocacy and support service for adult victims of crime living in South Gloucestershire.

Find out more by visiting our Avon & Somerset Adult Victim Advocacy page.

Care Act Advocacy

We provide statutory advocacy under The Care Act 2014 which supports people who:

– Experience substantial difficulty in being fully involved in assessment, care and support planning, review and safeguarding process.

– Have no one else appropriate to support and represent their wishes.

To find out more about Care Act advocacy click here.

Professionals wishing to make a referral to our South Gloucestershire Care Act team can download a form here.

Independent Mental Health Advocacy (IMHA)

Our South Gloucestershire IMHA advocates are specialists who are trained and qualified to work within the Mental Health Act 1983. They are completely independent of any person or other service involved with the treatment or care of the person they are supporting.

To find out more about Independent Mental Health Advocacy click here.

Professionals wishing to make a referral to our South Gloucestershire IMHA team can download a form here.

Independent Mental Capacity Advocacy (IMCA)

Our advocates are there to make sure vulnerable adults, who lack the ability to make important decisions and do not have family or friends to help them, have someone who can make sure their wishes and feelings are taken into account when people are making decisions on their behalf.

To find out more about Independent Mental Capacity Advocacy click here.

Professionals wishing to make a referral to our South Gloucestershire IMCA team can download a form here.

Independent Health Complaints Advocacy (IHCA)

Our advocates provide statutory, independent NHS complaints advocacy supporting people who want to make a formal complaint using the NHS Complaints Procedure. This can be about any aspect of NHS-funded healthcare and can include issues such as poor treatment or service.

To find out more about NHS Complaints advocacy click here.

If you have a complaint about the NHS in South Gloucestershire you can download our NHS self-help toolkit, contact us for guidance and information or download a referral form here.

Generic Advocacy

We provide generic advocacy which is not required under the Care Act for adults living in South Gloucestershire who are aged 18 and over. Our advocates work with people from all groups, including carers, who meet our criteria. Advocacy is issue-based and time limited.

To find out more about generic advocacy click here.


If you are a professional wishing to make a generic referral on behalf of someone else please download a form here.

If you wish to refer yourself, please click here.

Contact us from more information.