Avon & Somerset Adult Victim Advocacy

Swan Advocacy – Delivering Victims of Crime Enhanced Adult Service from 1st April 2019

Swan will offer a free, independent and confidential advocacy service for adult victims of crime and antisocial behaviour living in Somerset, Bristol, Bath & North East Somerset, South Gloucestershire and North Somerset.

Adult victims can access advocacy, alongside practical and emotional support to help them to cope and recover from their experience and to engage with the criminal justice system if they choose to do so.   This enhanced adult service will be available for

  • adult victims who have barriers or additional support requirements linked to:
  • adult victims who have been targeted because of their:

*Race *Religion *Sexuality *Gender Identity *Mental health issues *Learning difficulties *Physical disabilities *Problems associated with old age *Problems associated with social exclusion or isolation

We will work with victims whether or not they have reported the crime of antisocial behaviour to the police.

Existing users of the AVoice service

You can consent to transfer your case to our new service. To give your consent please get in touch with your current Advocate who will inform us of your request.   If you would like to continue working with your current Advocate we will arrange this where possible.

Service Offer

Our highly trained Advocates will work across Avon and Somerset. We will respond to the needs of victims using our flexible workforce and person directed approach.  We will also be developing and facilitating peer support sessions across the area. The new service will offer appointments at a location that suits you, for example at your home, or at a venue in your community.

How to find out more about the new service

Check out the AVoice Clients Frequently Asked Questions

Easy Read information for AVoice Clients

Phone number: 03333 44 7928 (calls charged at a local rate)
E-mail:  victimadvocacy@swanadvocacy.org.uk

Telephone lines are open:
Monday to Thursday (9:00am – 4.30pm)  Friday (9:00am – 4pm)

If you would like more information about the service before 1st April 2019 please contact Lindsey Burke on the number or email address above.

Want to join our new team?  Check out our current vacancies

Our new service name –  votes are in!